Effective Date: October 13, 2026 | Hot Springs National Park, AR
1. Introduction
Village Computer Tutor ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you interact with our services, including when you provide your phone number for SMS text message communications.
By using our services or providing your contact information, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Full name
- Phone number (mobile)
- Email address
- General location (city/area)
- Service inquiries and communication history
We collect this information only when you voluntarily provide it — for example, by filling out a contact form, calling us, or requesting tutoring services.
3. How We Use Your Information
We use the information we collect to:
- Respond to your service inquiries and requests
- Schedule and coordinate tutoring appointments
- Send you SMS text messages related to your service needs (see Section 4)
- Communicate important updates about your sessions
- Improve our services
We do not use your information for unsolicited marketing or advertising.
4. SMS Text Messaging
Message types: We send SMS messages for appointment confirmations, service-related follow-ups, and urgent communications regarding your requested services.
Message frequency: Message frequency varies based on your service activity. You may receive occasional messages as needed to support your service.
Opt-Out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further texts.
Help: Reply HELP to any message for assistance, or contact us directly using the information in Section 8 below.
Message and data rates may apply. Check with your mobile carrier for details about your plan.
We do not share your phone number with third parties for their own marketing purposes. Your consent to receive SMS messages is not a condition of purchasing any service.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: Trusted technology platforms (such as our scheduling or communication tools) that help us operate our business, under strict confidentiality agreements
- Legal requirements: If required by law, regulation, or a valid legal process
- Your consent: With your explicit permission for any other purpose
6. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes described in this policy. When your information is no longer needed, we will securely delete or anonymize it.
7. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is 100% secure. We encourage you to contact us if you have any concerns about the security of your information.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of SMS communications at any time by replying STOP
To exercise any of these rights, please contact us using the information below.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Village Computer Tutor
Hot Springs National Park, AR
Website: www.villagecomputertutor.com